Shipping & Returns

We ship to throughout Europe with Geniki Taxydromiki, ACS and Speedy(via Speedex in Greece).

The delivery times are 2 - 3 working days for Europe after we receive the payment.

Generally a shipment delivery can be delayed due to bad weather or due to failed attempts at delivery.

Please, read carefully the delivery address when you are making an order. Mistakes in the address lead to delivery delays.

PRODUCTS RETURN POLICY

a.In the case of defective products at delivery:

Defective products upon delivery must be returned within ten (10) working days from the day that customer received the Product. Our Company, after verifying and certifying that the defect is not due to misuse of the Product, must either replace the product with the same or similar characteristics of the Product or credit the price to the Customer. The shipping costs for returning the Product to the Company and for dispatching the new Product to the Customer, shall be borne by the Company.

The return of the Product should be accompanied by its original purchase invoice (invoice) and its complete package.
f it is found that the damage is due to misuse of the Product, then the Company is not obliged either to replace or to credit the price, the costs of transportation both for sending the Product to the Company and for its return will be entirely borne by the Customer.

b.In the case of damage during warranty term:
It will apply to the Warranty of the Product in question. Any refund must be accompanied by its original purchase invoice otherwise it will not be accepted.